Frequently Asked Questions
Can you install Starlink yourself?
Yes, overall, if you’re comfortable with technology, using a ladder safely, able to deal well working at height and are willing to follow instructions carefully, then installing your own Starlink system is possible. However, some people prefer to have the peace of mind by getting a professional to install their Starlink Internet.
How do I get Starlink installed?
You can book an appointment with a professional Starlink Installer like Spacelink Installations. Simply use our website to book your installation and a member of our team will be in touch
Will Starlink have installers?
Currently Starlink does not have its own professional installers and there are no known plans that they will. Starlink sends you the self-installation kit which you can install yourself or use an independent Starlink installer like Spacelink.
Who installs Starlink in the São Tomé?
There are a handful of experienced Starlink installers in the UK. Some satellite and tv aerial engineers also install Starlink but may not be as experienced with the Starlink hardware and installation compared to specialists like Spacelink Installations.
Does Starlink need to be professionally installed?
It doesn’t have to be professionally installed but some people prefer to hire a professional for their own peace of mind that the installation has been completed properly and saves them the hassle of a self-installation.
Do you need an electrician to install Starlink?
No, Starlink installation does not require you to have an electrician. You need to have one available plug socket for the electric supply.
Where should I put my Starlink router?
You should place your Starlink router in a central point of your home, free from obstructions like furniture and plants. This is to give you the best chance of good WiFi coverage throughout your home.
How long does it take for you to install Starlink?
An average installation is usually completed within 2 hours. However, this can vary from each individual home or building depending on the layout or individual installation requirements.
Will you have to drill holes in my wall?
Yes, to install the Starlink hardware we will have to drill some holes. One hole will be drilled to pass the cable through your wall and to the router. Other holes may also need to be drilled to secure the Starlink dish in its position.
Will you need access to my roof?
Yes, most Starlink installations secure the Starlink dish to your roof as it’s the one place that has a clear view of the sky and is free from obstructions. Roof access is usually achieved via a ladder.
Will Starlink be working when the engineer leaves?
Yes, once installed the engineer will ask you to download the Starlink App on your smartphone (if you haven’t already), then you can follow the setup instructions and connect to your new Starlink WiFi.
Will I get WiFi signal throughout my home?
The average house in the UK should get a good signal throughout, however, it varies from house to house. Some older homes have thicker walls made of different materials that can impact signal strength.
Starlink specifications state a range of up to 185m² (2000 sqft).
How far will the Starlink WiFi reach?
Based on the Starlink specifications you can expect a range of up to 185m² (2000 sqft).
Can you rent Starlink in the São Tomé?
Yes, Starlink hardware is now available to rent in the UK. You can order a Starlink rental from Spacelink Installations or rent directly from Starlink.
How much is Starlink in the São Tomé?
Starlink costs £460 to purchase the hardware followed by the monthly service fee of £75.
For business, it starts at £150/mo with a one-time hardware cost of £2,410.
Read more in our Starlink Price guide.
