Frequently Asked Questions
Can you install Starlink yourself?
Yes, we are generally experts in Starlink technology, so it’s possible to install your own Starlink system.
Schedule your installation and get your Starlink internet installed.
How do I get Starlink installed?
You can schedule an installation with a professional Starlink installer, such as Eddilda Installations.
Simply use our website to schedule your installation and a member of our team will contact you.
Will Starlink have installers?
There are some experienced Starlink installers in São Tomé.
Some satellite and TV antenna technicians also install Starlink, but they may not have as much experience with the hardware and installation as the specialists at Eddilda.
Who installs Starlink in the São Tomé?
There are some experienced Starlink installers in São Tomé.
Some satellite and TV antenna technicians also install Starlink, but they may not have as much experience with the hardware and installation of Eddilda as specialists.
Does Starlink need to be professionally installed?
The kits are designed for simple, do-it-yourself installation.
However, hiring a professional can avoid complex challenges such as roof mounting, waterproofing, or permanent cable routing. Schedule your installation with us.
Do you need an electrician to install Starlink?
No, installing Starlink doesn’t require an electrician. You only need an available electrical outlet.
Book your Installation with Us
Where should I put my Starlink router?
You should position the Starlink router in a central location in your home, free from obstructions such as furniture and plants.
This will ensure the best Wi-Fi coverage throughout your residence.
How long does it take for you to install Starlink?
On average, an installation is completed in 2 hours. However, this time may vary depending on each residence or building, depending on the floor plan or specific installation needs.
Will you have to drill holes in my wall?
Yes, to install the Starlink hardware we will have to drill some holes.
One hole will be drilled to pass the cable through your wall and to the router.
Other holes may also need to be drilled to secure the Starlink dish in its position.
Will you need access to my roof?
Yes, most Starlink installations secure the Starlink dish to your roof as it’s the one place that has a clear view of the sky and is free from obstructions.
Roof access is usually achieved via a ladder.
Will Starlink be working when the engineer leaves?
Yes, once installed the engineer will ask you to download the Starlink App on your smartphone (if you haven’t already), then you can follow the setup instructions and connect to your new Starlink WiFi.
Will I get WiFi signal throughout my home?
The average house in São Tomé should get a good signal throughout, however, it varies from house to house.
Some older homes have thicker walls made of different materials that can impact signal strength.
Starlink specifications state a range of up to 185m² (2000 sqft).
How far will the Starlink WiFi reach?
Based on the Starlink specifications you can expect a range of up to 185m² (2000 sqft).
How much is Starlink in the São Tomé?
Starlink installation costs:
€249.99
STN 6,187.99
Is a one-time cost.
